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An investigation of ICT diffusion issues in an Australian construction contractor company using SSM

Maqsood, Tayyab, Walker, Derek H.T. and Finegan, Andrew D. (2004). An investigation of ICT diffusion issues in an Australian construction contractor company using SSM. In: International Symposium on Globalisation and Construction, Bangkok, Thailand, 17-19 November 2004.

Document type: Conference Paper
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Author Maqsood, Tayyab
Walker, Derek H.T.
Finegan, Andrew D.
Title An investigation of ICT diffusion issues in an Australian construction contractor company using SSM
Conference Name International Symposium on Globalisation and Construction
Conference Location Bangkok, Thailand
Conference Dates 17-19 November 2004
Conference Publication Title Proceedings of the CIB 2004 Globalisation and Construction
Place of Publication Bangkok, Thailand
Publisher CIB
Publication Year 2004
ISBN 974-8208-56-7   (check CDU catalogue open catalogue search in new window)
Start Page 485
End Page 496
Total Pages 12
Field of Research 280100 Information Systems
HERDC Category E1 - Conference Publication (DEST)
Abstract The leading Australian construction organizations have ventured into the adoption of ICT (information and communication technologies) to cope with their heavy communication needs. However, the organization-wide use and the diffusion of these technologies have not been as successful as might be expected. It is becoming important to investigate the issues that are acting as barriers to the successful diffusion process. This research uses soft systems methodology (SSM) to investigate the underlying diffusion issues. SSM has been used in the domain of information systems (IS) and management for over 30 years to explore complex situations. It can give structure to messy problems and aids in understanding the nature of the problem that is helpful in devising a solution to rectify these situations. This paper describes an investigation of the ICT diffusion issues in a major Australian construction contractor where the widespread use of recently adopted ICT is problematic.
Keyword Information and communication technologies
Diffusion
Soft systems methodology
 
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Created: Fri, 12 Sep 2008, 08:35:25 CST by Administrator