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Smart Guiding: Brokering Egocentric Way-Finding Information for Attracting and Guiding Tourists

Lueg, Christopher and Bidwell, Nicola (2005). Smart Guiding: Brokering Egocentric Way-Finding Information for Attracting and Guiding Tourists. In: Tremblay, Pascal and Boyle, Alicia Conference of the Council for Australian University Tourism and Hospitality Education (CAUTHE 2005), Alice Spring, 1-5 February 2005.

Document type: Conference Paper
Citation counts: Google Scholar Search Google Scholar

Author Lueg, Christopher
Bidwell, Nicola
Title Smart Guiding: Brokering Egocentric Way-Finding Information for Attracting and Guiding Tourists
Conference Name Conference of the Council for Australian University Tourism and Hospitality Education (CAUTHE 2005)
Conference Location Alice Spring
Conference Dates 1-5 February 2005
Conference Publication Title Sharing Tourism Knowledge: CAUTHE 2005 Conference Proceedings
Editor Tremblay, Pascal
Boyle, Alicia
Place of Publication Darwin, NT
Publisher CDU Press
Publication Year 2005
ISBN 1876248971   (check CDU catalogue open catalogue search in new window)
Start Page 447
End Page 455
Total Pages 9
HERDC Category E1 - Conference Publication (DEST)
Abstract Using mobile, wireless connected electronic devices in tourism settings is an active research area in academia and industry. Electronic "information clouds" can be used to enhance the experience of how tourists explore and experience cities. It is reasonable to expect that in the near future, most tourists will carry some sort of mobile device, such as a mobile phone or a personal digital assistant (PDA), enabling them to access and browse information clouds offered in areas of interest to tourists. In this paper, we describe ongoing research into providing way-finding knowledge in such a way it can be used to attract and guide prospective customers to sites of interest. Distinct characteristics of this research are the foci on the user's own perpective and on ways to broker way-finding knowledge within the user's community of interest such that the knowledge becomes a community-authored resource. This means tourists are encouraged to share their domain knowledge and "best practices", such as descriptions of routes they found particularly pleasant. Tourists may then choose descriptions from these resources as well as from route descriptions provided by participating tourism institutions.
 
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Created: Fri, 12 Sep 2008, 08:35:25 CST by Administrator