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Clinically speaking: A communication skills program for students from non-English speaking backgrounds

Miguel, Caroline S., Rogan, Fran, Kilstoff, Kathleen and Brown, Diane S. (2006). Clinically speaking: A communication skills program for students from non-English speaking backgrounds. Nurse Education in Practice,6(5):268-274.

Document type: Journal Article
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Title Clinically speaking: A communication skills program for students from non-English speaking backgrounds
Author Miguel, Caroline S.
Rogan, Fran
Kilstoff, Kathleen
Brown, Diane S.
Journal Name Nurse Education in Practice
Publication Date 2006
Volume Number 6
Issue Number 5
ISSN 1471-5953   (check CDU catalogue  open catalogue search in new window)
Start Page 268
End Page 274
Place of Publication United Kingdom
Publisher Churchill Livingstone, Elsevier Health Sciences
HERDC Category C1 - Journal Article (DEST)
Abstract This paper reports on the design, delivery and evaluation of an innovative oral communication skills program for first year students in a Bachelor of Nursing degree at an Australian university. This program was introduced in 2004 to meet the needs of first year undergraduate students from non-English speaking backgrounds who had experienced difficulties with spoken English while on clinical placement. The program consisted of early identification of students in need of communication development, a series of classes incorporated into the degree program to address students’ needs, followed by a clinical placement block. This paper describes the structure of the program, discusses some of the major problems encountered by students in the clinical setting and presents some of the teaching strategies used to address these problems. Evaluations of the program suggest that students’ communication skills and confidence improved, resulting in a more positive clinical experience for the majority of students.
Keywords Communication
Nursing students
English as a second language
DOI http://dx.doi.org/doi:10.1016/j.nepr.2006.02.004   (check subscription with CDU E-Gateway service for CDU Staff and Students  check subscription with CDU E-Gateway in new window)
Additional Notes Preprint pages 1-10


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