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A theoretical framework for negotiating the path of emergency management multi-agency coordination

Curnin, Steven, Owen, Christine, Paton, Douglas and Brooks, Benjamin (2015). A theoretical framework for negotiating the path of emergency management multi-agency coordination. Applied Economics,47:300-307.

Document type: Journal Article
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IRMA ID 81144320xPUB18
Title A theoretical framework for negotiating the path of emergency management multi-agency coordination
Author Curnin, Steven
Owen, Christine
Paton, Douglas
Brooks, Benjamin
Journal Name Applied Economics
Publication Date 2015
Volume Number 47
ISSN 0003-6846   (check CDU catalogue open catalogue search in new window)
Scopus ID 2-s2.0-84919663711
Start Page 300
End Page 307
Total Pages 8
Place of Publication United Kingdom
Publisher Routledge
HERDC Category C1 - Journal Article (DIISR)
Abstract Multi-agency coordination represents a significant challenge in emergency management. The need for liaison officers working in strategic level emergency operations centres to play organizational boundary spanning roles within multi-agency coordination arrangements that are enacted in complex and dynamic emergency response scenarios creates significant research and practical challenges. The aim of the paper is to address a gap in the literature regarding the concept of multi-agency coordination from a human–environment interaction perspective. We present a theoretical framework for facilitating multi-agency coordination in emergency management that is grounded in human factors and ergonomics using the methodology of core-task analysis. As a result we believe the framework will enable liaison officers to cope more efficiently within the work domain. In addition, we provide suggestions for extending the theory of core-task analysis to an alternate high reliability environment.
Keywords Emergency management
Multi-organizational core-task analysis
Boundary spanning
DOI http://dx.doi.org/10.1016/j.apergo.2014.10.014   (check subscription with CDU E-Gateway service for CDU Staff and Students  check subscription with CDU E-Gateway in new window)
 
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