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Ethnography-photography: A visual approach to segmentation and living standard evaluation in emerging markets

Greenland, Steven J. and Rayman-Bacchus, Lez (2014). Ethnography-photography: A visual approach to segmentation and living standard evaluation in emerging markets. Australasian Journal of Market & Social Research,22(1):9-21.

Document type: Journal Article
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Title Ethnography-photography: A visual approach to segmentation and living standard evaluation in emerging markets
Author Greenland, Steven J.
Rayman-Bacchus, Lez
Journal Name Australasian Journal of Market & Social Research
Publication Date 2014
Volume Number 22
Issue Number 1
eISSN 2202-2732
Start Page 9
End Page 21
Total Pages 13
Place of Publication Australia
Publisher The Australian Market & Social Research Society Ltd.
Field of Research 1505 - Marketing
Abstract This paper presents a visual research approach for segmenting emerging markets and investigating the consumer segments
therein, on the basis of observed household living conditions. The study contributes to the paucity of visual research in the
marketing arena, and reveals how ethnography-photography can serve as a viable alternative for overcoming some of the
challenges associated with using traditional segmentation research in developing countries. Around 10-25 photographs were
taken of the interiors, exteriors and surroundings, from a cross-section of 240 households from Nairobi, a major Sub-Saharan
African city. The visual data were processed by creating photo montages for each household, which were then ranked and classified according to the observed living conditions. A visual content analysis of this montage sequence enabled households to be categorised into broad living condition groups. Many of different household characteristics used to define and differentiate one
group from the next are not considered by traditional segmentation research. This paper therefore highlights the potential of
ethnographic-photographic research to support traditional segmentation techniques and enhance understanding of consumers
in emerging markets.
Description for Link Link to published version
URL https://www.amsrs.com.au/documents/item/1371
 
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