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The connection between trust and knowledge management: what are its implications for team performance

Politis, John D. (2003). The connection between trust and knowledge management: what are its implications for team performance. Journal of Knowledge Management,7(5):55-66.

Document type: Journal Article
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Title The connection between trust and knowledge management: what are its implications for team performance
Author Politis, John D.
Journal Name Journal of Knowledge Management
Publication Date 2003
Volume Number 7
Issue Number 5
ISSN 1367-3270   (check CDU catalogue open catalogue search in new window)
Start Page 55
End Page 66
Total Pages 12
Place of Publication United Kingdom
Publisher Emerald Publishing Limited
Field of Research 1503 - Business and Management
Abstract The latest buzzwords in organizational change and development literature are “knowledge management” and “knowledge transfer”, which proponents claim are successful ways of improving and enhancing employees’ performance. Moreover, trust and the ability of employees to work in an autonomous manner are often cited as being essential for the effectiveness of self‐managed teams. Little however, is known on the effect of interpersonal trust on knowledge management (acquisition) of team members, and the consequences for team performance. A survey of 49 self‐managing teams was carried out to investigate the relationship between the dimensions of interpersonal trust, knowledge acquisition, and team performance. Overall, findings support that most interpersonal trust dimensions are positively related to the variables of knowledge acquisition. The results also showed that the effects of interpersonal trust on team performance to a large extent are mediated by the intervening variables of knowledge acquisition.
DOI http://dx.doi.org/10.1108/13673270310505386   (check subscription with CDU E-Gateway service for CDU Staff and Students  check subscription with CDU E-Gateway in new window)
 
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Created: Tue, 13 Jun 2017, 12:59:57 CST by Jessie Ng