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The Relationship Between Interpersonal Trust, Commitment and Performance in Self-Managing Teams: The Australian Experience

Politis, John D. (2003). The Relationship Between Interpersonal Trust, Commitment and Performance in Self-Managing Teams: The Australian Experience. International Journal of Applied HRM,4(2):133-153.

Document type: Journal Article
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Title The Relationship Between Interpersonal Trust, Commitment and Performance in Self-Managing Teams: The Australian Experience
Author Politis, John D.
Journal Name International Journal of Applied HRM
Publication Date 2003
Volume Number 4
Issue Number 2
ISSN 1470-4684   (check CDU catalogue  open catalogue search in new window)
Start Page 133
End Page 153
Total Pages 21
Place of Publication International Management Journals
Publisher United Kingdom
Field of Research 1503 - Business and Management
Abstract Performance is a key concern for organisations in the rapidly changing global economy. Although both trust and the commitment of employees to work in an autonomous manner are often cited as being essential for effectiveness of self-managed teams, little is known on the effect of interpersonal trust on organisation commitment, and the consequences for team performance. A survey of 49 self-managing teams (239 individuals) was carried out in a manufacturing organisation to investigate the relationship between the dimensions of interpersonal trust, a number of commitment dimensions, and team performance. The analyses indicated that two thirds of interpersonal trust dimensions are positively related to the variables of organisational commitment. Moreover, the results showed that the effects of 'interpersonal trust' on team performance to a large extent are mediated by the intervening variables of organisational commitment.
Keywords interpersonal trust
organisational commitment
self-managing teams
team performance
Description for Link Link to publisher site
URL http://www.managementjournals.com/journals/hrm/index.htm
 
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Created: Wed, 05 Jul 2017, 10:23:08 CST by Jessie Ng