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The Malaysian Airline Industry: Customer Expectation and Experience

Nikbin, Davoud, Marimuthu, Malliga and Ismail, Ishak (2016). The Malaysian Airline Industry: Customer Expectation and Experience. In Marimuthu, Malliga and Hassan, Siti Hasnah(Ed.), Consumption in Malaysia: Meeting of New Changes. Malaysia: Penerbit Universiti Sains Malaysia Press.

Document type: Book Chapter
 
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Created: Wed, 19 Jul 2017, 09:01:24 CST by Marion Farram