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The Malaysian Airline Industry: Customer Expectation and Experience

Nikbin, Davoud, Marimuthu, Malliga and Ismail, Ishak (2016). The Malaysian Airline Industry: Customer Expectation and Experience. In Marimuthu, Malliga and Hassan, Siti Hasnah(Ed.), Consumption in Malaysia: Meeting of New Changes. Malaysia: Penerbit Universiti Sains Malaysia Press.

Document type: Book Chapter
Citation counts: Google Scholar Search Google Scholar

Author Nikbin, Davoud
Marimuthu, Malliga
Ismail, Ishak
Title of Chapter The Malaysian Airline Industry: Customer Expectation and Experience
Title of Book Consumption in Malaysia: Meeting of New Changes
Place of Publication Malaysia
Publisher Penerbit Universiti Sains Malaysia Press
Publication Year 2016
Editor Marimuthu, Malliga
Hassan, Siti Hasnah
ISBN 978-967-461-013-5   (check CDU catalogue open catalogue search in new window)
Field of Research COMMERCE, MANAGEMENT, TOURISM AND SERVICES
Description for Link Link to publisher site
URL http://www.karyausm.my/index.php?option=com_virtuemart&view=productdetail...
 
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Created: Wed, 19 Jul 2017, 09:01:24 CST by Marion Farram