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An Email-Based Delphi Approach to Tourism Program Evaluation: Involving Stakeholders in Research Design

Northcote, Jeremy, Lee, Diane, Chok, Stephanie and Wegner, Aggie (2008). An Email-Based Delphi Approach to Tourism Program Evaluation: Involving Stakeholders in Research Design. Current Issues in Tourism,11(3):269-279.

Document type: Journal Article

IRMA ID 82055485xPUB12
Title An Email-Based Delphi Approach to Tourism Program Evaluation: Involving Stakeholders in Research Design
Author Northcote, Jeremy
Lee, Diane
Chok, Stephanie
Wegner, Aggie
Journal Name Current Issues in Tourism
Publication Date 2008
Volume Number 11
Issue Number 3
ISSN 1368-3500   (check CDU catalogue open catalogue search in new window)
Start Page 269
End Page 279
Total Pages 11
Place of Publication Clevedon, UK
Publisher Routledge
Field of Research 1506 - Tourism
HERDC Category C1 - Journal Article (DEST)
Abstract A panel of key stakeholders was consulted in the design of a survey being used for evaluating the Tapestry Tourism Futures Project - a systems-based modelling project in the south-west of Western Australia. The email-based Delphi consultation approach that was adopted was seen as a means of increasing the relevance of the outcomes to stakeholders. It is argued that this approach resulted in the participation of a diverse range of stakeholders in a time- and cost-efficient manner. However, some limitations of the method in terms of the provision of adequate feedback and direction are noted. It is concluded that through close liaison between the panel coordinator and advisory panel participants, an email-based Delphi process constitutes a highly effective consultation method for involving stakeholders in tourism research design.
Keywords Delphi
expert panel
evaluation
consultation
research design
email
DOI http://dx.doi.org/10.2167/citMP021.0   (check subscription with CDU E-Gateway service for CDU Staff and Students  check subscription with CDU E-Gateway in new window)
 
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Created: Mon, 14 Dec 2009, 11:31:02 CST by Sarena Wegener