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iVisit: An Information Exchange Tool for Self-Drive Tourists in Remote Australia

Carson, Dean B., Schmallegger, Doris A., Thompson, Graham, Jones, Roy and Pilgrim, Alan (2009). iVisit: An Information Exchange Tool for Self-Drive Tourists in Remote Australia. In: Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy CAUTHE 2009. Conference of the Council for Australian University Tourism and Hospitality Education. 18th International Tourism Research Conference, Fremantle, W.A., 10 - 13 February 2009.

Document type: Conference Paper

IRMA ID 78669150xPUB23
Author Carson, Dean B.
Schmallegger, Doris A.
Thompson, Graham
Jones, Roy
Pilgrim, Alan
Title iVisit: An Information Exchange Tool for Self-Drive Tourists in Remote Australia
Conference Name CAUTHE 2009. Conference of the Council for Australian University Tourism and Hospitality Education. 18th International Tourism Research Conference
Conference Location Fremantle, W.A.
Conference Dates 10 - 13 February 2009
Conference Publication Title Proceedings of CAUTHE 2009: See change: Tourism and Hospitality in a Dynamic World
Editor Carlsen, Jack
Hughes, Michael
Holmes, Kirsten
Jones, Roy
Place of Publication Fremantle, W.A.
Publisher Curtin University of Technology
Publication Year 2009
ISBN 1863081534   (check CDU catalogue  open catalogue search in new window)
Start Page 848
End Page 867
Total Pages 20
HERDC Category E1 - Conference Publication (DEST)
Abstract Recent research has identified the need for the development of a comprehensive in-vehicle information system for independent self-drive travellers (iVisit) in regional and remote Australia. The purpose of iVisit is to facilitate location based two way communication between travellers and relevant information providers (destination management organisations, emergency services, local government, or tourism businesses) in remote destinations. This paper looks at the feasibility of such a location based information system in remote areas and reports on the results of a workshop conducted with stakeholders of a particular remote destination in South Australia - the Oodnadatta Track. A detailed user needs analysis was conducted with workshop participants to develop a set of user needs specifications for iVisit. The paper argues that existing technical barriers to improved location based communication in remote Australia are likely to be short-term only. With rapidly changing communication technologies, the development of new and innovative information systems should be primarily concerned with organising and managing the required information architecture rather than focusing too much on specifying technological aspects.


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Created: Thu, 25 Mar 2010, 15:59:49 CST