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The impact of cross-functional teams on operational performance after the implementation of intelligent information systems

Santa, R and Pun, WKD (2009). The impact of cross-functional teams on operational performance after the implementation of intelligent information systems. In: IEEE International Workshop on Intelligent Data Acquisition and Advanced Computing Systems: Technology and Applications, 2009 (IDAACS 2009), Rende, Italy, 21-23 September, 2009.

Document type: Conference Paper
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Author Santa, R
Pun, WKD
Title The impact of cross-functional teams on operational performance after the implementation of intelligent information systems
Conference Name IEEE International Workshop on Intelligent Data Acquisition and Advanced Computing Systems: Technology and Applications, 2009 (IDAACS 2009)
Conference Location Rende, Italy
Conference Dates 21-23 September, 2009
Conference Publication Title IEEE International Workshop on Intelligent Data Acquisition and Advanced Computing Systems: Technology and Applications, 2009 (IDAACS 2009)
Publisher IEEE
Publication Year 2009
ISBN 978-1-4244-4901-9   (check CDU catalogue open catalogue search in new window)
Start Page 544
End Page 548
Total Pages 5
HERDC Category E1 - Conference Publication (DEST)
Abstract This study examines cross-functional teams and their impact in line with operational performance and system effectiveness after the implementation of intelligent information and retrieval systems in organisations. Multiple regression analysis was used to determine the structural relationships and look for the phenomenon of cross-functional teams, operational effectiveness, and system effectiveness in the betterment of operational performance. Preliminary findings suggest that the quality and speed from operational effectiveness and the quality of information and quality of the services from systems effectiveness are the two key factors for cross-functional teams to enhance operational performance.
Keyword Intelligent Information Systems
Operational Effectiveness
Systems Effectiveness
Additional Notes DOI: 10.1109/IDAACS.2009.5342921
 
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Created: Wed, 26 May 2010, 06:08:51 CST