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The Critical Competencies Needed for Innovative Organisational Inter-Firm and Intra-Form Integration

Ferrer, Mario, Santa, Ricardo, Soosay, Claudine and Hyland, Paul (2009). The Critical Competencies Needed for Innovative Organisational Inter-Firm and Intra-Form Integration. In: 10th International CINet Conference: Enhancing the Innovation Environment, Brisbane, Qld, 6-8 September, 2009.

Document type: Conference Paper
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Author Ferrer, Mario
Santa, Ricardo
Soosay, Claudine
Hyland, Paul
Title The Critical Competencies Needed for Innovative Organisational Inter-Firm and Intra-Form Integration
Conference Name 10th International CINet Conference: Enhancing the Innovation Environment
Conference Location Brisbane, Qld
Conference Dates 6-8 September, 2009
Conference Publication Title Proceedings of the 10th International CINet Conference: Enhancing the innovation environment
Place of Publication [Adelaide, S.A.]
Publisher Prepared by Causal Productions [for] Continuous Innovation Network
Publication Year 2009
ISBN 978-90-77360-12-5   (check CDU catalogue open catalogue search in new window)
Start Page 284
End Page 299
Total Pages 16
HERDC Category E2 - Conference Publication - Full written paper, non refereed proceedings (internal)
Abstract In today’s highly challenging business environment, an innovative and systemic approach is imperative to survival and growth. Organisational integration and technological integration, are often seen as a catalyst of change that could lead to significant improvements in organisations. The levels of improvement in inter and intra firm integration should arise from a detailed understanding and development of competences within and between organisations. Preliminary findings suggest that lack of trust across organisational cultures within the firms has a negative influence on the development of the capabilities to integrate and align technological innovations and hinders implementation and the effectiveness of the operations. Additionally, poor communication and conflict effects customer satisfaction. Firms need to transfer the competences that support cooperative integration, developed through interaction with supply chain partners, to their relationship arrangements with other supply chain partners, as these are key to ensuring low operational costs.
Keyword Innovation competences
Inter-firm integration
Intra-firm integration
 
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Created: Wed, 26 May 2010, 07:52:47 CST